Privacy Policy

Effective Date: 01-06-2023

At Smoothound, we value the privacy and security of our customer's personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when interacting with our website or purchasing our products. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect:

  • We may collect various types of information from you, including:
  • Personal information such as your name, email address, shipping address, and payment details when you make a purchase.
  • Non-personal information such as your IP address, browser type, and device information collected through cookies or similar technologies.
  • Information you provide when contacting our customer support or participating in surveys or promotions.

Use of Information:

  • We use the collected information to:
  • Process and fulfill your orders, including delivery and payment processing.
  • Communicate with you regarding your orders, inquiries, or to provide updates about our products and services.
  • Improve and personalize your browsing experience on our website.
  • Analyze trends, administer our website, and gather demographic information.
  • Send promotional materials, newsletters, or marketing communications if you have opted to receive them.

Information Sharing:

  • We may share your information with third parties in the following circumstances:
  • Service Providers: We may engage trusted third-party service providers to assist in operating our website, conducting business activities, or delivering products to you. These service providers have access to your information only to perform the tasks assigned to them.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.

Data Security:

  • We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage method is entirely secure. We cannot guarantee the absolute security of your information.

Your Choices:

  • You have the right to review, update, or delete your personal information. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions included in the emails. Please note that certain information may be necessary to fulfill our contractual obligations or as required by law.

Children's Privacy:

  • Our website and products are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have unknowingly collected information from a child, please contact us immediately.

Changes to the Privacy Policy:

  • We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this policy periodically for any updates.

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.